FAQs

FOOTREST

1. My footrest seems to be slipping off. What can I do?

Usually it is just oil on the legs that cause the footrest to slip. We recommend pushing the rings all the way to the top and then wiping the highchair legs with alcohol. Let them air dry and then roll the rings down again.

2. Does your footrest only work on IKEA Antilop highchair?

The footrest is made to fit the dimensions for IKEA Antilop highchairs but can also be applied to baby highchairs with similar designs. Please refer to the description for the measurements to help you with your decision.

3. How much weight can be applied on the footrest?

The footrest is NOT a foot stand, hence cannot withstand the whole body weight of a child for prolonged periods. It is able to withstand leg weight of children up to 3 years old (~15kg). Please use footrest under supervision as children may try to prop themselves up from the highchairs.

4. What foot placement on the footrest is optimal?

You don't need all of their feet covering the footrest. Even if they get part of their heel on, it would give them comfort and something to rest their feet on. The optimum position they will eventually get to is hips, knees and ankles at 90 degrees.

5. Do o-rings come with the footrest?

Four o-rings come with the footrest. If you feel you need additional support, you can purchase another set of o-rings to stack them above each other.

CUSHION COVER

6. Do I need a cushion insert?

You will need a cushion insert to use our covers. If you have the IKEA Antilop support cushion, you can use that. If you don't have the IKEA support cushion and don't want to run to your nearest IKEA, order from our website and we will get them for you!

7. How many covers do you recommend?

This is totally a personal preference. We personally recommend at least 2, and we're not saying just to up-sell! You can then have one on the chair and one in the wash.

8. Are the cushion covers washable?

Our cushion covers are of cotton canvas material to ensure they are soft enough for baby's skin and easy to wash. You may machine-wash cold and with like colours.

9. At what age should a child use the highchair cushion?

We recommend the highchair cushion for all ages. When your babies are little and unsteady, they need it for support. As they grow, the cushion becomes an important tool to keep your child in a proper sitting posture.

SILICONE DINING WARES

10. Do your silicone wares stain?

Silicone is highly resistant. However, do try to was it as soon as you can. It may appear stained after using a red or orange sauce, but if you keep using and washing like normal, it should go away on its own.

11. Why do the silicone wares seem to have a smell?

Our silicone wares are made of 100% food grade silicone. As with many silicone products, the vulcanization (hardening) process can create a slight smell. The smell will dissipate with time.

PAYMENT & DELIVERY 

12. What are your payment modes?

We accept Paypal, credit and debit cards.

13. Are we able to do self collection?

Sorry, we do not do self collections at the moment.